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Frequently Asked Questions
Game customization
Do not hesitate to communicate with us to propose modifications or to integrate notions into our courses. No fees will be charged for minor changes. If your requests are more complex, we charge a rate of $65/hour in order to make changes.
As for risers, we offer you the possibility of adapting our content to your needs at no cost.
Used materials
Whether for the floor, the walls or the risers, we use products suitable for the different application surfaces. Floor vinyl is coated with a roughened, non-slip and scratch-resistant laminate, while wall vinyl is coated with a matte laminate that makes it easier to read and eliminates light reflections. The risers are covered with a lamination resistant to kicks and easy to wash.
All games and signs sold on our site are manufactured and printed locally. No finished products are imported. We thus control the quality of our products and production times.
Installing games
You can apply your self-adhesive vinyl courses on a wide variety of supports, provided that these offer a clean, dry, smooth, non-porous surface and free of traces of oil, grease, wax, silicone or other agents. pollutants. To avoid unpleasant surprises, assume that all media are dirty and need to be cleaned.
A smooth and uniform surface promotes better adhesion of the self-adhesive product. Floors made of vinyl tiles, terrazzo and linoleum are excellent surfaces for laying games.
With the purchase of sets for floors and walls, we provide you with a free installation kit which includes an installation guide, a scraper, rags and a bottle of 99% alcohol to clean your surfaces.
Purchase process and shipping
You can complete your purchase directly online through our website. We accept payment by check or credit card. In the case of payment by check, we will ship your order before receiving your check. The deadlines will therefore not be extended unnecessarily.
You can also place your order by contacting us at 1 800 834-9918 or by email at info@corridoractif.com .
An invoice will be sent to you by email.
Please provide us with a PO number if applicable.
As each game is produced and printed as you go, please allow 5-10 business days for receipt of your order. If the delay seems too long to complete your project, please contact us to make an arrangement. It will be our pleasure to speed up the processing time for your order.
Delivery is free with a minimum purchase of $100. You will therefore have no surprises when invoicing. Shipping costs for orders under $100 are $15.
We offer international sales and shipping, so you can enjoy our products wherever you are. Please note, however, that only the game and riser sections are available in our current offer. For all riser projects, please contact us directly by e-mail or phone.
We would like to inform you of the advantages of paying by credit card. When you use your credit card, the transaction is generally processed by your card company at the current exchange rate. This means you can benefit from a competitive exchange rate at the time of purchase. So, the amount debited to your card corresponds to the actual cost of your order in local currency. We encourage our international customers to pay by credit card. If you have any questions, please contact us. We are here to help you throughout the purchasing process. Please note that in some regions, certain terms and conditions may apply.
Thank you for your confidence!
Email us : info@corridoractif.com
Toll-free: 1-800-834-9918.
We would like to inform you of the advantages of paying by credit card. When you use your credit card, the transaction is generally processed by your card company at the current exchange rate. This means you can benefit from a competitive exchange rate at the time of purchase. So, the amount debited to your card corresponds to the actual cost of your order in local currency. We encourage our international customers to pay by credit card. If you have any questions, please contact us. We are here to help you throughout the purchasing process. Please note that in some regions, certain terms and conditions may apply.
Thank you for your confidence!
Email us : info@corridoractif.com
Toll-free: 1-800-834-9918.
Maintenance and durability
Driveways can be maintained with non-corrosive household cleaners and detergents. Nevertheless, clean carefully with hot water not exceeding 35°C.
Warning: however, the vinyl should not be cleaned within 48 hours of its application, at the risk of altering adhesion and causing detachment.
Warning: corrosive solvents and detergents are to be avoided.
The material we use to manufacture our floor games is coated with a non-slip and scratch-resistant laminate. Although the games are installed on an unwaxed surface, we recommend the application of a minimum of 4 coats of wax in order to protect the games.
Removal is simply removing the protective wax layers and applying the same remover to the film. Using a squeegee and slightly lifting the edge of the patch will allow the floor stripping solution to release the adhesive from the initial wax layers that were on the floor when the course was applied. It is also possible to heat the vinyl with a hair dryer in order to soften the adhesive. Starting from one corner of the form, lift the heated parts so as not to tear the vinyl. Always proceed in small heated areas, gently removing the vinyl to reduce the risk of leaving adhesive on the floor. Continue heating and gently removing the vinyl until it is completely removed, always being mindful of the heat emitted, the angle at which the vinyl is stretched and the speed of removal. If glue remains on the surface, take a cloth soaked in acetone and gently rub the surface until the traces disappear.
Guarantee
We guarantee the products against any manufacturing defect for a period of 1 year following the date of delivery of your order.